Privacy notice
This notice describes how Lumo Gifts LLC collects, uses, and protects information when you shop at lumogifts.com.
Last updated: September 5, 2026
Information you provide
We process product selections, card values, purchaser and recipient emails, optional gift messages, and details submitted through contact or corporate inquiry forms. Never send payment card numbers through support channels.
Technical information
Our servers may log routine request data — such as IP address, browser type, pages viewed, and access times — for security, diagnostics, and reliable operation.
How information is used
Data supports cart sessions, order creation and tracking, customer support, fraud prevention, error diagnosis, and payment or fulfillment status updates.
Sharing and selling
Lumo Gifts LLC does not sell personal information. Hosting, security, payment, and fulfillment partners may process limited data needed to deliver their services under contractual obligations.
Retention and security
Cart sessions expire automatically. Order and inquiry records are kept for operational, fraud-prevention, support, and legal needs. We apply reasonable safeguards, though no online service can guarantee absolute security.
Your choices
You may clear your cart, manage browser storage, and request access, correction, or deletion where applicable by contacting Lumo Gifts LLC. Some order records must be retained for legal or accounting purposes.
Children and changes
Lumo Gifts is not directed to children and does not knowingly collect their personal information. Material updates to this notice will be reflected by the date above.
For residents of the EU/EEA
If you are in the European Union or European Economic Area, the General Data Protection Regulation (GDPR) grants you rights to access, rectify, erase, restrict, port, and object to processing of your personal data. You may also lodge a complaint with your local supervisory authority. To exercise these rights, contact Lumo Gifts LLC at support@lumogifts.com or (503) 847-2196, or mail Lumo Gifts LLC, 1455 NW Irving Street, Suite 300, Portland, OR 97209, United States.
For residents of the United Kingdom
If you are in the United Kingdom, UK GDPR provides rights to access, rectify, erase, restrict, port, and object to processing of your personal data. You may contact the Information Commissioner's Office (ico.org.uk). To exercise these rights, contact Lumo Gifts LLC at support@lumogifts.com or (503) 847-2196, or mail Lumo Gifts LLC, 1455 NW Irving Street, Suite 300, Portland, OR 97209, United States.
Contact
For privacy questions, contact Lumo Gifts LLC at support@lumogifts.com or (503) 847-2196, or mail Lumo Gifts LLC, 1455 NW Irving Street, Suite 300, Portland, OR 97209, United States. Do not submit payment credentials or gift card codes.